How do I enquire about Wardrobe Storage?
Enquire through WhatsApp using the link below. Our team will discuss your storage needs, collection availability and next steps. Online reservations are not currently available.
Wardrobe Pod
Frequently Asked Questions
Is Wardrobe Storage available now?
Yes. Wardrobe Storage is now available. New customers can enquire via WhatsApp. An enquiry does not confirm a booking or collection slot.
What is included in a Wardrobe Pod?
Every Wardrobe Pod includes hanging storage for up to 30 garments, two storage boxes for shoes, bags or accessories, secure climate-controlled storage, one breathable protective cover for your garments, and Storage Protection up to SGD $100.
Can I store more than 30 garments?
Yes. Each Wardrobe Pod includes storage for up to 30 hanging garments. You may add up to 20 additional garments at indicative pricing of SGD $1.20 per garment per month, for a maximum total of 50 garments.
Can I add more storage boxes?
Yes. Two storage boxes are included with every Wardrobe Pod. Additional storage boxes are SGD $11 per box per month. Discuss the quantities you need with our team via WhatsApp.
How are my hanging garments protected in storage?
Once your garments arrive at our warehouse, they are placed on the Wardrobe Pod rail and covered with a breathable protective cover. This helps keep your clothing clean and protected while allowing appropriate airflow during storage.
How are my garments transported to the warehouse?
Your hanging garments are transported in a protective garment box to help keep them organised and protected during transit to our warehouse.
Can you deliver the storage boxes before collection?
If you need more time to pack, ask our team about earlier delivery of your storage boxes and garment transport packaging, followed by collection on a separate date. A one-time SGD $12 delivery charge applies. Availability and dates are subject to confirmation.
Do my belongings need to be ready when you arrive?
Yes. For standard collection, your belongings should be sorted and ready to place into the provided packaging when our team arrives. The standard collection includes approximately 20 minutes for handover and packing assistance. Please request advance packaging delivery if you expect to need more preparation time.
How will I know what is stored?
After customer onboarding, you can view your stored garments and their photos in your customer wardrobe.
How does Storage Protection work?
Every Wardrobe Pod includes Storage Protection up to SGD $100. Additional Storage Protection is SGD $5 per month per extra SGD $100. Ask our team for coverage terms, exclusions and claim requirements before arranging storage.
How do I request returns later?
After customer onboarding, use your customer wardrobe to request returns with our team. You can also contact us via WhatsApp for help.
When will I be charged?
Sending a WhatsApp enquiry does not take payment or confirm a booking. Our team will confirm your plan, billing details and payment timing when arranging storage.
How can I pay?
Our team will explain the available payment methods when arranging your storage. Online reservations are not currently available.
What happens if payment is overdue?
We will contact you if a payment becomes overdue. Collection, return or continued service may be paused until the outstanding balance is settled. Any additional handling or extended-storage charges will be communicated before they are applied and remain subject to our service terms.
Can I request collection sooner than the standard lead time?
Ask our team via WhatsApp about priority collection. Availability, collection dates and any additional charges must be confirmed before collection is arranged.